We understand that you may need to exchange or return your item. Please read the below Return/Exchange policy.

Please contact us first at “customercare@jai-dam.com“, we will respond with return instructions within 24 hours

All items sent back must be unworn or unwashed with original packaging & labels / hangtags

JAI DAM PARIS / PIERRE JACK SARL will cover the cost of outgoing shipment on exchanges,

It is the responsibility of the customer to pay for the shipping of the item(s) back to JAI DAM PARIS / PIERRE JACK SARL.

Exchanges must be postmarked within 14 days after delivery, and returns for the purchase price of goods must be postmarked within 7 days after delivery.

Items purchased at a special discount or on sale are non-refundable (LABOR DAY/BLACK FRIDAY/WINTER SALE/SUMMER SALE/SPECIAL SALE…)

JAI DAM PARIS / PIERRE JACK SARL is not responsible for non-paid import taxes,

nor will JAI DAM PARIS / PIERRE JACK SARL issue any refunds or exchanges for deliveries that have been refused for non-payment of import taxes.

More informations : customercare@jai-dam.com