Please after placing an order please allow 6 or 10 working days for processing time.
FREE WORLDWIDE SHIPPING ON ORDERS OVER 200€ (Except special days, Offers & discounts)
 
TRACKING A SHIPMENT
After your online order has been processed and shipped,
you will receive an email providing the tracking number as well as information on how to track your package.
 
INTERNATIONAL SHIPPING
Price are indicated without taxes
Please be aware that shipping to international destinations may be subject to local customs fees or duties.
Every country has different procedures for incoming packages.
JAI DAM COMPANY does not have information on customs or duties and cannot estimate these charges.
 
Please check with the proper local authorities before placing an order.
 
 JAI DAM COMPANY is not responsible for non-paid import taxes,
nor will  JAI DAM COMPANY issue any refunds or exchanges for deliveries that have been refused for non-payment of import taxes.
 
Your privacy is important to us and we care about how information regarding your order is used and shared.
 
Please note that we provide certain order, shipment and product information to our international carriers,
and this information may be communicated to customs authorities to facilitate customs clearance and comply with local laws.
 
When orders shipped internationally reach the destination country,
they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.

RETURNS

We understand that you may need to exchange or return your item. Please read the below Return/Exchange policy.

Please contact us first at "office@jai-dam.com", we will respond with return instructions within 24 hours

All items sent back must be unworn or unwashed with original packaging & labels / hangtags

JAI DAM COMPANY will cover the cost of outgoing shipment on exchanges, It is the responsibility of the customer to pay for the shipping of the item(s) back to JAI DAM COMPANY.

Exchanges must be postmarked within 14 days after delivery, and returns for the purchase price of goods must be postmarked within 7 days after delivery.

Items purchased at a special discount or on sale are non-refundable (LABOR DAY/BLACK FRIDAY)

 JAI DAM COMPANY is not responsible for non-paid import taxes,
nor will   JAI DAM COMPANY issue any refunds or exchanges for deliveries that have been refused for non-payment of import taxes.

More informations : office@jai-dam.com